Bhaya Cruises, a leading cruise operator in Halong Bay, has recently been honored as Certificate of Excellence 2013 Winner by TripAdvisor®. This is the third year continuously Bhaya Cruises has been recognized as top performing cruise in Halong Bay thanks to its excellent services.
The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“We are so pleased to receive a TripAdvisor Certificate of Excellence, and most grateful to all our guests who have taken the time to review us on TripAdvisor. We strive to offer our guests more than just a cruise but a lifetime experience in Halong Bay with impeccable service and a broad range of culture and leisure activities. Positive traveler reviews on TripAdvisor are always meaningful gifts to our hard working and passionate team” says Mr Tran Thanh Nam, Chairman of Bhaya Cruises Company.
“The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.” said Alison Copus, Vice President of Marketing for TripAdvisor for Business.